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Having been a customer of WM, I will never recommend them to anyone. Call centre staff are not trained properly, different staff member on the phone has different answers to the same problem. It took them a long time to refund my money, after many phone calls and emails. Staff very vague in their reply. Unfortunately I have two different refunds, one from an old account, the other a new account, cancelled due to non delivery of bin. Don't ever use this company they don't care after they received your money, very hard to get refund.
Accountt, the ither
Tip for consumers:
Never use this company
Products used:
Garden bin
Helen C.'s review of Waste Management earned 6 Very Helpful votes
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Empty.
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