Helena P.

I recently decided to order a few dresses from Asos as they have a large selection of maternity items. It was my first time ordering from the site and it will definitely be my last. My delivery date was delayed 24 hours, which happens. The next day, I got home from work only to see that my package had still not arrived. After contacting customer service (which is very inefficient, as the only means of communication is through chat) I was told the delivery was yet again extended to an entire week. No email notifications, nothing. I had to follow up on everything myself. Their tracking system is also very vague as it does not show the city or state in which your package is currently
In. Never again will I make the mistake of ordering from Asos.