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Helena O.

Contributor Level

Total Points
194

2 Reviews by Helena

  • JustFab

9/1/16

So awhile back I bought shoes from justfab and it turns out that they were exactly like another company I had tried and had the worst customer service experience with ever that being said every month I had to either buy something or they would charge my credit card card for a member service so to prevent that you had login and press the skip the month button well that usually worked for me id
Just skip the month and I didn't have to worry about the company charging my credit card however this month I truelly believe they wanted to try me as I logged in to skip the month as usual I get all these error links and so I tried to reset my password then The company tried to say my email wasn't a working email and this and that so that they could sit or stand happily knowing that they could get money from me that I worked hard to get well I have news for your company@ justfab you won't be getting anything from me ever again from helena ostronic a fed up customer

  • Shoedazzle

4/6/16

I signed up for the VIP on shoe dazzle to get these floral wedges for $10.00 well with the shipping it was $14.00 anyways almost every tracking order number they gave me was invalid I had to email them and call them just to see where my shoe order was when I finally received my shoes it was like 2 weeks after they said the estimated arrival date now today I look into my credit card account and shoe dazzle charged me 39.95 for the VIP memer ship it wasn't a surprise that they charged me the 39.95 I knew that they would because it said they would somewhere on thier website however what truelly pissed me off was when I tried to cancel my account and for them to refund me my money a person that worked for them told me sorry we can't give refunds especially for this company so I finally have my account cancelled but now they think that thier going to just keep 39.95 without any repercussions from me just because y'all can't make refunds/uncharge people? What company does that come on seriously though? All the while they kept wanting me to buy more of thier shoes! And I'm looking at other reviews and so many people were unhappy with this company which just goes to show I should've done reasearch before I used this service/website in the future I am positive I won't be using this service
1pissed off customer named helena ostronic

Helena Has Earned 14 Votes

Helena O.'s review of Shoedazzle earned 7 Very Helpful votes

Helena O.'s review of JustFab earned a Well Said vote

Helena O.'s review of JustFab earned 6 Very Helpful votes

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