Helena J.

I wanted to buy a Dyson handheld hoover and compared priced on the net. Utopia came up cheapest and I bought it over the net. A few days later I received and e-mail telling me the payment process was faulty and was asked if I still wanted the product I would need to pay in to an account directly or to send a cheque. I had a lot on at the moment so didn't look in to the company before sending a cheque. Well, guess what, I never received the hoover and my money (£105) is lost. I have been in contact with them and asked to cancel the order since I never received it after agreed delivery time but no response and the phones dosen't work.