Was ordering a waterhose to our small restaurants toilet. It said 3-5 days of order, but after 10 days they still havnt send it.
When I try to contact them they dont reply.
When i want to cancel the order when want to keep 50% of the money.
200 euro. And they havnt even send it.
Its a scam and fraud.
Buy here if you want to get ripped off.
This is Chloe, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, could you do me a small favor, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Customer Service
Helena Has Earned 2 Votes
Helena H.'s review of MiniInTheBox earned 2 Very Helpful votes
Dear customer,
This is Chloe, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, could you do me a small favor, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Customer Service