Again a fake delivery from Lazada - Ninja Turtles. Since they work with the cheap Ninja Turtles. I always get fake delivery dates. The reason - the poorly bad delivery service has to deliver twice - else he would not earn money. I complained already by Lazada and asked for the former delivery service (LBC). But complaining at Lazada is like the delivery service from Ninja - USELESS SENSELESS. I transfer to Shopee, Banggood and Aliexpress!
Dear Heiko H,
Thanks for your order and we are sorry to hear that you have not received your order.
After checking, we are sorry to inform you that your order has not been Signed, it is still in transit. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team