Heidi V.

I purchased a necklace for my wedding and upon its arrival I found it did not work at all. When ordering something with a lot of detail it is hard to determine if it will work or not until you actually see it. I wanted to return the necklace and was going to try to find another one. For the replacement one I figured if it didn't work then send it back just as I was doing with my first necklace and do this until I found one I liked. Upon contacting the company I was told ALL SALES ARE FINAL. When ordering of etsy.com they use so many different supplies and everyone of their policies vary. Be Careful what you order for it you don't like it you most likely will be stuck with it.

DO NOT TRUST ANYTHING YOU BUY ON EBAY OR TRUST EBAY TO HELP WITH YOUR RESOLUTION! I bought a brought a product from ebay. The seller claimed it was new. When I got the product I found that it had been a used product. It then took me another almost three weeks to get a return label for ebay would email the seller and then I was not able to respond for three business days. Upon finally getting the return label apparently they only give you five days to mail it back. Unfortunately by the time the return label showed up I was on a trip and upon my return I mailed it back. They now have the product back and are refusing to refund my money because I didn't ship it back to them within five days! DO NOT TRUST THEM!"