I purchased my lifetime. Hosting back several years ago but did not have a good IM / marketing application until now. But now... With these fairly recent posts, I might need to consider another more costly hosting service because of all of the disruptions of service that has been reported here.
It seemed peculiar that the training vids that used to be available vanished and they were not that helpful to begin with anyway.
At the beginning, I did have some login or other technical needs that were reasonably handled. Lately, some inquiries when unheeded.
So, although I might have lost my investment this might have been a blessing in disguise. Thanks to the previous posters.