Hector E.

After 14 years with them, i've come to the conclusion some support people are just not competent. I prepaid to have my main domain moved to a stand alone to increase my sites speed and performance. Over a month passed and nothing, finally I guess they worked on it but did not do a very good job as some clients had to call and let me know I was down. Thousands of dollars and for what, who ever was finally working on my site was so unprofessional my site was not checked and stayed down until by accident my clients called letting me know. I'm in a good position on google and having my domain down really does damage, I also paid for SEO, now I'm thinking they will have to waste time and my money just to repair any damage done by my site being down. This is so incredibly poor service and support by this company, I'm considering looking for options, something i did not think I would have to do. I hate change and my philosophy has been if not broken don't touch it, but I feel after this and several previous issues maybe it's time to move on. I will certainly study and now I'm thinking all the folks i've referred over the years to godaddy i will have to let them know what happened.