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This was my first time ordering glasses online.
I dealt with a rep and ordered 2 pairs. When I initially received the order, I thought this was such a bad idea since they hurt my eyes so badly.
I called customer service because I wanted to returned them. Upon review it was discovered that something went wrong with the prescription.
She helped me to return the first set and reorder correctly.
I just say the second attempt was great and I am very satisfied with my frame, prescription, fit and overall service.
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Hi Heather, thank you for your review. We appreciate your thorough feedback on this. We're very sorry to hear that there was an issue with your eyeglasses, but we're so glad to hear that our awesome customer service team was able to help rectify this for you quickly and easily! If there's anything further we are able to assist you with, please feel free to reach out! We look forward to 'seeing' you again real soon! - Team Clearly