- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered clothes on jan 19th. Was tild they would ship 3 to 5 day. Didnt come. Contacted customer service they said it would ship. Monday fen. 17th asked for a refund because i still didnt have my items. Had to talk to custmer service 3 more time just got my refund today.
Heather S.'s review of Rosegal earned 6 Very Helpful votes
Heather hasn’t received any thanks yous.
Heather doesn’t have any fans yet.
Heather isn’t following anybody yet.
Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Heather，
Thank you for your comment.
We are sorry things have taken longer than expected.
Due to the epidemic situation, the shipment is delayed.
We have canceled the order and arranged a refund for you.
If any issue, please email to support@rosegal.com or submit a ticket here: https://support.rosegal.com/ticket/ticket/index.
Thank you for your understanding.
Best regards
ROSEGAL Customer Service