The accepted that they had information on a phone number I was trying to look up. So I paid for the report only to find they had nothing. I spoke to Lauren asking why they feel they need to fasle advertise about the information. I told her to cancel my account and they still my money a week later and refusing to refund it when I called the customer care.
Dear Heather,
Thank you for you comment on SiteJabber.com.
I’m sorry to hear Spokeo did not meet your search needs. Spokeo’s free preview provides details on the kind of information we offer and the supported networks we search. When you see “Results May Include,” "Report Includes Available Information On," or "Discover on 100+ Networks,” this outlines the sorts of data we attempt to search. Spokeo has access to over 1.2 billion records, collected and organized from many different sources. New information is added to our system every day.
We want to be sure you are helped. If you have any further questions, please contact our Customer Care team at CustomerCare@spokeo.com or by calling 1-888-906-0850 and explain your concerns. Thanks!
Thanks,
Spokeo
Customer Care