While trying to recover my old yahoo account, i do not have access to my old phone. When i select that option it says Looks like we can't recover your account online. Please visit our help site to get back in. Well no solution is avalible then to speak to someone they make you pay a fee. This is bullcrap. My old turbo tax in linked to it an now i cant access my turbo tax becuase i cant recover my password. Such a scam. Yahoo you dissapoint the customer.