Heather N.

I placed a large $240 order as my 2nd time ordering with them. The order took almost 3 weeks before saying it was delivered on my doorstep. I was at work at the time of delivery. However, I had a neighbor walk over shortly after it was said toad been delivered. There was no package. I assumed it had been stolen. I called the company and was told they don't typically reimburse but I could email Kailey. I sent 1 email and did get a response suggesting I check with neighbors and locations around my home. They hope I understand they couldn't do much. I responded aggressively saying it was bad business practice not to re-send items when they have been stolen. Kailey did respond saying that if they could not locate the items, they could re-send the items. 7 emails back to them checking... I have not gotten any response back or any items sent to me. I have also tried to call at many times of the day and always get a recording. It has been 8 weeks and I do not see anyway they are going to rectify this problem. I am planning on reporting them.
Again... do not buy anything from them!