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Heather M.

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Experience: Hobbies & Interests

Member since September 2017

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1 Review by Heather

9/2/17
I put an over $100 order in for one of the sales. Read all the rules thoroughly, have ordered from them before (2015). Not only did it not ship for almost a month, but the tracking never changed to being picked up by USPS. So -- I asked for a refund. Told it was shipped, nothing more they could do. USPS said label was created but package never received. Advised them of this, was called a liar, or USPS was lying, either way I'm not getting my refund, F&#k off, and was also fired as a customer. So, TLDR, took my $100, printed a label, called me names, and kept my $100.

Would GLADLY pay much more than to deal with people as awful as this again. A company like this is a disgrace and should be illegal. They have a $5 cancellation fee if they have to cancel your order because you didn't read the "rules". They've cancelled people's orders just for asking a question and still charged them the $5, even thought heir order was within their rules. Absolutely shameful.

Google more reviews -- there's even a boycott page on this company. Don't risk it, there's such a high chance you won't get it on time, wont get what you asked for (and it won't be remedied), or they'll just altogether just straight up steal your money.

Heather Has Earned 8 Votes

Heather M.'s review of CraftVinyl earned 8 Very Helpful votes

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