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Etsy has sucked for some time now, but now there's a brand new reason they suck. They are using reCaptcha to see is you are a human. The problem is that reCaptcha can't tell you're a human. For several days now I have clicked thru hundreds of photos of motorcycles, bicycles, busses, cars, traffic signals, stairs, crosswalks, etc. I have clicked my way thru 257 reCaptchas today alone. Each time, after doing literally hundreds of reCaptchas, I'm told that I am an automated system, and thus not allowed access. The only way to tell Etsy their system won't let you logon is to logon first, which of course you can't do. I would just give up, but I need information that's on Etsy to do my taxes.
Tip for consumers:
It would be helpful if there was a way to contact Etsy to let them know you can't log on. Requiring people to log on to be able to tell Etsy they can't log on is counterproductive, to say the least.
Products used:
seller on Etsy
I have been selling on Etsy since 2014. Initially their fees were reasonable. Now they have essentially tripled. And to make matters worse, they now force any shop that grosses $10K per year or more to participate in their advertising program that takes 12-15% of your gross (including shipping) in addition to all their other fees (listing fee, transaction fee, final value fee, final value fee on shipping). They never let you opt out, even if you drop below the $10K threshold. Now Etsy makes more off my sale than I do! I'm looking for a new platform!
Tip for consumers:
Don't!
Products used:
I list items for sale on their platform.
I have found that it is really easy to open a store, set it up, and post listings. It is all very straightforward. I wish titles of listings could be a tad bit longer, but it's okay. Henderson has been very responsive to any questions I've had, although you do have to check the email used to open the store for the answers. It would be nice if it all happened on the website. It would also be nice if the shipping overcharge refund system was a bit more straightforward. I love that listings can have up to 24 photos! The signup fee is more than worth it, given that there are no other fees for listings or selling, just payment processing fees from Paypal. I highly recommend!
Tip for consumers:
Check your spam folder for the welcome email when signing up for an account.
Products used:
I sell on the website. I have yet to make a purchase on the website, hence the lack of feedback on free shipping, shipping time and refund policy.
Heather M.'s review of Etsy earned a Very Helpful vote
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