Heather K.

I placed an order on August 10th, 2021. However it has been in the same status since 8/17/21 which is "Shipper created a label, UPS has not received the package yet." This is a birthday gift for my son, whose birthday is 9/8/21. My mother also bought a gift for him from their website within a day or so from when I placed my order and nothing. I sent an email and received no response. I've posted on their Facebook page, and have gotten no response. I also wanted to point out that their website states "
Ships Out Within 1-2 Days
As soon as you place your order we work quickly to ship your Mystery Box fast! Each order is shipped in a premium shipping bag made for this package deal."
That seems to be false advertising, don't you think? I have a order confirmation email, but I can't attach it below as I am unable to screenshot on my phone to upload it as a picture, and I don't know how to take it from email format to files format to upload it.