I placed an order last Friday and paid for 2nd day Shipping. On Tuesday when I hadn't gotten the shipment or even an email with the tracking, I called. I was on hold for 15 minutes plus to find out my shipment had not even been shipped yet. I emphatically stated I needed the medication for my pet the next day. I asked for the 2nd day shipment to be upgraded to Next day. I was assured I would have it the following day. Received an email with the tracking number. The next day is now here and the package has still not left Allivet. They charged my credit card within seconds of me placing the order and still 4 full business days later have not shipped my order. I was told the shipment would go out today that there was a question about the expiration date of the medication ordered... No one called me to ask if I wanted a refund or that there was even a question about my shipment going out. I spent another 15 minutes on the phone today to then be HUNG UP ON. I'm now calling back to speak with a manager.
The price is good but NOT Worth it if you can't actually get it! SHOP SOMEWHERE ELSE.