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I would never order from these guys again. I cancelled my order 5 minutes after and they took 83.62 and will not return it even after I gave them all the information The PayPal account that belonged to them. They then asked for a copy of my credit card statement and I sent that too them still will not give me back my money
Heather H.'s review of Rosegal earned 11 Very Helpful votes
Heather hasn’t received any thanks yous.
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Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Heather ，
Thank you for your feedback.
We are sorry for any inconvenience.
After checking in our system, the order was unpaid and was canceled by the system.
We did not receive the payment for this order.
If you were charged, please kindly send us the transaction information so that we can check it for you.
You can also email to support@rosegal.com or submit a ticket here: https://support.rosegal.com/ticket/ticket/index.
Best regards
ROSEGAL Customer Servic
Dear Heather ，
Thank you for your feedback.
We are sorry for any inconvenience.
After checking in our system, the order was unpaid and was canceled by the system.
We did not receive the payment for this order.
Please kindly contact your bank for further information.
You can also email to support@rosegal.com or submit a ticket here: https://support.rosegal.com/ticket/ticket/index.
Best regards
ROSEGAL Customer Servic