Member since November 2017
- Reviews 2
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- Very Helpful 12
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I like Carter's because their clothing is good quality, the site always seems to work well and they'll adjust my purchase price if something goes on sale right after I buy it. Shipping takes a little time but it's usually free so, no complaints here! :-)
After being a customer for 5+ years I've learned two things. First, never order shoes or clothing if you don't recognize the brand name because it's usually terrible quality and the sizes/dimension are typically wrong. Second, don't order tickets to shows. I recently tried this and was unable to download them. I contacted customer service and was told their tech people would get back to me. They never did. I asked for a refund since we couldn't attend the show. I was bounced around customer service for weeks and was eventually told that they wouldn't refund my money but would give me a $20 store credit. Now I have to dispute the charges with my credit card company. I will never order anything from Zulily again. It's not worth the long wait for merchandise and the incredible frustration in dealing with their recent downgrade in customer service.
Heather Has Earned 12 Votes
Heather H.'s review
of Zulily earned 12 Very Helpful votes
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