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Heather G.

  • 2 Reviews
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Health, Clothing & Fashion

Member since September 2016

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

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  • Profile Views

    108

Review Distribution

2 Reviews by Heather

5/6/21

I tried to place an order but it would not go through and the "cart" instead advised to call in the order as they were low on stock. I called the number and the woman who answered was speaking so softly that I could not really hear her. It was perhaps a headset volume turned too low or the microphone was below her mouth, nonetheless I had to ask her repeatedly to speak up. She became very nasty and started yelling into the phone - not necessary and quite rude. When I explained why I was calling she snarkily explained that she could not take an order if it was low in stock... then why was I directed to call?! Then when she finally looked up the item she said actually they were out and did not know when it will be in but I could leave my name, etc and if and when it comes in they'll call me... huh? Why bother - either you have it or have it on order... the product is needed soon. Not when and if you get it in.

Terrible service - I won't order from these yahoos again.

Tip for consumers:
Don't bother

Service
lindseyw42
Cartier K. – FiltersFast Rep

Hi Heather, thank you for taking the time to leave us a review. I would love to discuss this more to see how we can better serve you. Please send me an email with your order details to Support@filtersfast.com. We appreciate your business and we truly hope to resolve this.

9/8/16

I ordered a couple of pairs of pants - too small, but the quality looked good. So I requested to return and exchange. To my surprise they make this very complicated - I have to return the package (at my expense!) and then start a new order over!
Then they send me an email that the next order (replacement pants next size up) would be marked the wrong size, but they are really the larger size.
Wrong! When I got the new pants, the packaging was sloppy, and the pants fit exactly the same as what I returned.
They are a mess!

Heather Has Earned 7 Votes

Heather G.'s review of Everlane earned 7 Very Helpful votes

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