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Class pass will charge you and doesn't email you a receipt or remind you that they charged you after the trial period. When you tell them you want a refund and that you don't intend to continue the membership, they say "ok, we will cancel your membership" and you can't use the credits you paid for. They customer service people (chat room only--you can't call) are sarcastic and unkind. I would stay clear of this company.
Heather G.'s review of ClassPass earned 3 Very Helpful votes
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Hi Heather, apologies for any confusion and frustration here. ClassPass is a monthly subscription service, and we note the auto-renewal feature on the website and throughout the sign up process. It's never our intention to mislead you or treat you unkindly. If you'd like to send us an email at http://classpass.com/contact, we would be happy to look into your account and see if there's anything we can do to help.