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I ordered car seat covers on February 25th. Was told when I called to check on them, they were due to ship that day (5/10). Still have not received them (5/22) so did an on-line chat and was told they aren't due to ship until 6/10! I have not received any e-mails to this effect or any form of communication that they are on backorder. I have had to phone and live chat to get this information. This company is terrible... I will never order from here again.
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Dear Heather,
I apologize for the issue with your seat covers. Please allow me an opportunity to get involved in the process and influence the resolution.
Please email me at alison.rh@carid.com wit your order number, so I could locate it in the system and assist you right away.
Thank you in advance for your reply.
Sincerely,
Consumer Relations Team at CARID.com