Thumbnail of user heatherd70

Heather D.

Contributor Level

Total Points
99

1 Review by Heather

  • Tobi

7/21/17

So there's lots of negative reviews for Tobi out there which kind of surprises me, but when I read them I realize that these people's expectations are skewed. I have ordered plenty of items from Tobi (usually when they are on sale) because they seem to always have exactly what is on trend. That being said, they can also be pretty cheap, which is definitely a plus, but let's be real - when you're getting a trendy long sleeved romper online for $25 when they're usually $60+ everywhere else, the "quality" of the romper might not be up to par with others you have seen. The clothes are not made for longevity, they're trendy options for people who are trying to save some money but without skimping on style, and THAT'S OK! Also, they are very upfront and clear with their processes, shipping times, customer service, returns, etc. Another huge plus is you can often get free shipping and free returns on orders, which is huge! When making these transactions online, you can't expect immediate delivery on either side, it's just unreasonable.

My final thoughts on my experiences thus far: When I did email recently about the status of a return I made, I got a response within 10 minutes and the attendant was super nice and helpful. I have gotten items that have surpassed my expectations in quality, and some that were a little too sheer, small, delicate, etc. This is never a problem because I just ship those items back for free and forget about it and eventually the money is back in my bank account. Overall Tobi is a very great site to get some cute items for less, as long as you know what to expect!

Heather Has Earned 19 Votes

Heather D.'s review of Tobi earned 19 Very Helpful votes

Heather hasn’t received any thanks yous.

Heather doesn’t have any fans yet.

Heather isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nikav3
Nika v. reviewed Tobi
3/15/23

Tobi wedding dresses are made for your dreams. Our collections adapt to women of all shapes and...

Thumbnail of user dwaynejohnson14201
Dwayne J. reviewed Tobi
11/28/22

Great price, quick delivery & very helpful custmoer service. Would happily use your shop again...