Like many others, I have gotten the run around from PB Teen. I ordered a bedside table for my son on December 21,2017. It is now October 19,2018, almost a year later, and still no bedside table. We have called on 4-5 separate occasions and promised a variety of delivery dates and they pass and nothing from the store. We were promised a gift card in exchange for our troubles and that never came either.
I don't think I could have gotten worst customer service if they tried. I'm honestly surprised this place is still in business.