When I found-out that they were stealing 50 a month from my bank account, I called to get out of their program. I was told I couldn't get out. I had to go to their website every month to pause something, to keep them from stealing my money. I'm a single mother of 3. So, for the next year, I got a reminder email on the 1st, and went in to pause the month. Nov 25th, I received another such email. I went in to pause it; it said it was paused. I wrote them to tell them I wanted out of their VIP program. On Dec 14th, they stole another 50 from my bank account. PayPal refuses to refund the money. I have deleted my method of payment in PayPal, cancelled any authorization Fabletics had, and written AGAIN to say that I WANT OUT.
If they want anything else from me, they can explain to a judge, why they refuse to release me from their legalize-theft program. I bought 2 outfits this last year, and only 1 of those 50 credits was applied. A pair of pants that I bought was credited back on to the store credit.
These people are total thieves, and refuse to let you out of that VIP program. DO NOT EVER AUTHORIZE THIS COMPANY TO DO ANYTHING. EVER!
MY FIRST NAME HAS SPACES!
Hello Heather Ceana,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy