Heather C.

What a horrible experience. The shopping itself was fine, however I had google for insulated pants in stress and a hurry I made a mistake that's on me, however I then called them right after placing the order and they had to put in a request to cancel my order which if they approved then I would get an email in two days, if not then I had to wait a week then try for a refund. Mind you it says in email they will not take any money from you until your items ship beware they take it immediately the second you hit that order button. I'll stick with I store shopping if I ever go to an old navy or mall area. Too much of a hassle. And to not even know if I can get my own money back wow!