Heather C.

We have had nothing but problems with this company. We ordered two photo blankets from them and after ordering, the site said we would not get the blankets by Dec 24th. We cancelled the order due to what a live chat person told us. They told us to reorder with the 2-day shipping (which was outragious!) and we did. Then the order status was showing it to be shipped on Dec 24th. WTF? I did the live chat again (their phones were down?) and the person told me that i should have ordered overnight shipping and it was too late to cancel my order and i would get it the week after Christmas. What happened to customer service? As far as their products go... i don't know cause i can't even get past the shipping.