I ordered a t-shirt for Christmas and 3 weeks later I hadn't received an email saying it had shipped. I contacted the shop and they said it takes up to a month just to PROCESS the order. Which is not at all clear on their website and no where on the ordering page or ordering confirmation email does it say that it takes a month AND they do not at all support cancellations. Don't know why any business, especially around Christmas time, would not be clear about how long it takes AND specify that your order would not be received before Christmas. Ended up disputing it through PayPal and then the owner wrote me an extremely unprofessional email, letting me know they blocked me from ever buying again and wrote, "Hope you find some kindness in your heart this holiday season." Extremely unprofessional and really poor business practices.