I expected much more from pottery barn. Ive been waiting 2 months for 2 chairs to come in. They scheduled delivery and then it got lost. Now 3 more weeks out. How are they surviving? These chairs shipped from California and tools 17 days to get to Dallas. I receive orders from China quicker than pottery barn. I will never purchase anything from this place again. I would like to return the chairs but Im afraid theyll never refund my money. DO NOT BUY FROM POTTERY BARN! I should have checked reviews prior to ordering. I guess thats why you cant review items on their website. Makes total sense now