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I had an issue with an order in December and within 1 day had a replacement shipped to me. When that was defective, they sent me yet another right away, letting me know that they wanted to get it right. And they did! The person who got the gift (baseball glasses) loved it. Sorry to see negative reviews because when I've ordered from UncommonGoods in the past, I always got exactly what I expected to get and had no problems with charges, payments, or anything else. I will continue to order from them.
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