Thumbnail of user hb269

H B.

Contributor Level

Total Points
82

1 Review by H

  • FlexShopper

6/20/22

I used to love Flexshopper but they are horrible now. They have become extremely slow placing orders so never expect to get sale prices. They will blame every other possible source besides themselves. Will deny orders saying not included categories but doesn't make sense because it falls in the categories or on their site! Horrible customer service. You talk to more then 1 customer service rep and everyone gives different stories and never any are true reasons. Automated responses just to get you off the phone. Watch your bank account because they will run multiple of the same payment (once was over $1000 for me!) I had to fight them to get them to even pay attention and look at my account because they kept making up stupid excuses, blaming my bank etc. will call saying a payment didn't clear and it always is an error on their end. Tell them not to use certain payments and use a new source given and almost every time they will not listen! Sooooooo many issues with them and I definitely don't recommend. They really need to revamp their personal order process time (can take many days to get complete) and need to redo their customer service process and employees.

Tip for consumers:
Always watch payments and orders very close

Products used:
A lot of different products

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellyz31
T-Flex F. – FlexShopper Rep

Thank you for reaching out we appreciate your business. We are sorry to hear about this situation and would like to address this matter. Please send us a private direct message with the email address and phone number associated with your lease agreement and we will contact you.

H Has Earned 2 Votes

H B.'s review of FlexShopper earned 2 Very Helpful votes

H hasn’t received any thanks yous.

H doesn’t have any fans yet.

H isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user georgec2163
3/20/24

I was tricked my a mechanic to sign up for a flexshopper account. I had to pay weekly and was...

Thumbnail of user armanda252
3/5/24

This is the worst company ever I purchased an item and I was charged 1495 by the time flexshopper...