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Hassan M.

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1 Review by Hassan

Plemix

  • Plemix

“DID YOU ORDER 2 Phones?”
3/27/15

Yes March 2015 I had the bad-luck to use this well established website to purchase a phone, the website took my money and has not established any tracking numbers for my order even after 4 (FOUR) days have passed.
I only received correspondence through email by PLEMIX.COM asking me if I have ordered 2 phones because they have received payment for only one phone (I ordered One phone Payed for it have Receipt and Order number for it) And the website is playing this game with me.
Never will use this Website Again.

I recommend anyone reading this review to take your business elsewhere specially if you are buying someone a gift because you will never get it on time.

P. S they wrote Three (Phone Numbers for Customer Service for U. S Customers)
NONE OF THEM WORK

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Plemix c. – Plemix Rep

Dear Customer,

Thank you for your opinion.

Please allow us to explain the situation. The main purpose for us to send you the order confirmation e-mail is we need to protect our customers and make sure every order is made by their own wish. According to the PayPal record, this is the first time you purchase from us. However, you didn't register or use a PayPal account to purchase from us. To be safe and secure, we only accept online payment via a PayPal account. That's why we have to confirm the order with you and make sure the transaction is not a fraud. We hope to provide a safe and secure place for customers all around the world.
For the orders which has been paid by PayPal account, we will proceed it once payment has been confirmed. Item will be shipped by FedEx, DHL or UPS. We will send our customers the tracking code once item has been shipped. Customers usually received their order within 3 business days.

If you have any request or question, you are always welcome to send us a e-mail to sales@plemix.com.
We will sure get back to you asap.

Best Regards
Plemix.com

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