Hassan A.

I ordered, for the third time, some nice flowers (for a funeral service) that I picked from their Spanish website online catalog - worth over one hundred dollars in Euros. What they actually delivered, was totally different and cheap flowers. I sent them pictures for comparison but received only one response from their customer service, basically passing the buck over to their local florist. No follow up after that one response, nor did they mention any corrective action or refund. I will NEVER order thru this company again. Their customer service is 3rd rate. Its a shame, as I was happy in the past 2 occasions for delivery to European destinations.