Hassan A.

A kaiser Permanente doctor postponed my appointment for two weeks without any reason. I waited two weeks for my appointment until one week was left when the nurse called me and said the doctor will not see you because he will be on vacation leave. The nurse give me appointment with another doctor an extra wait time of two weeks.If the first doctor knew he will be on vacation, why he accepted my appointment at the first time and then rejected. I reported the issue to the administration offices and so far nothing has happened. I just do not understand why Medicare rated Kaiser Permanente with 5 STARS Rating?, I will definitely reconsider my health coverage with Kaiser in the next term of renewal.and will file complaint with Medicare. Kaiser looks like a financial institution rather than a health and wellness clinic.