Bought a ring from this company. Was very pleased. 2 months later a diamond fell out. I just dismissed it and blamed it on my GF being reckless. 2 months later another diamond. Again i blamed it on my GF. Sent it back to the company to repair. 2 MONTHS went by without a call email nothing. After the 3 month called the company and spoke to a supervisor who told me that the style of ring i order is no longer carried and they couldnt tell me how long it would take to repair. I ordered them to send me my ring back with a tracking number. Have not received a tracking number. I definitely feel a suit en route. What poor customer service!