Harry P.

When initially ordering the Satphone it was made clear to them that there was a time constraint with the delivery time. Even after various phone calls and emails questioning as to whether the unit would have been delivered on time, and assurances that it would, it was delivered late which meant that there was no one there to pick it up. It became very complicated after that in that I had to get someone to send the unit back to the store whilst another one was shipped to me in Hong Kong. I must say, the action to deliver the second unit was very prompt and arrived 3 days later at no extra cost to me. The experience was very frustrating and somewhat stressful.