I agreed to pay 95 cents for one look up. I foolishly gave them my credit card and the next thing I knew I had run up a year of $19.95. I though this was a charge my wife made which is why it slipped by us for a year. We called to cancel but BE CAREFUL and track your credit card charges carefully.
Dear Harry,
We very sorry to hear this. Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
We want to make sure you're helped. If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. Our team members are available 7 days a week, from 5am to 8pm (PST).
Thanks!
- Spokeo Customer Support