Sold us a NAS drive that was only suitable for Windows 7 computers, an operating system that has been obsolete for nearly half a decade. Requested 3 callbacks, which never happened, and denied any responsibility for it. We've spent a lot of money recently with them, and will now be finding another supplier, all for the sake of a £130 NAS drive, which we would've replaced with another from them anyway. It seems they wish to cut their nose off, just to spite their face. Very disappointing.