Harry B.

This company owner, Nick Pittman, puts out a product that is thrown together by his employees. Nothing fits the way it should, connectors drag on access holes, used parts are used on new machines, belt safety guards are not installed because the motor is installed at the incorrect angle, on and on. He would also not honor a trade-in quote. He refused to correspond with me or the BBB. Just an all-around bad experience.

Evidently my lifetime is longer than their lifetime. Since I told "the club" to quit sending me tools to purchase that I had not ordered and, if I didn't want them, I could return them, I have not heard from them. I never received a "free" tool to review. I thought something was missing from my mail and didn't realize what it was until I started reading everyone else's complaints. If I could just get my outrageous "lifetime" dues payment back, I would forget them. Short of that, I would like ALL of my past missed issues of the magazine and start receiving it on a regular timely basis.