I tried to adopt a Cat after my Cat passed away on January 12th and after 4 weeks I heard nothing so when I sent a message asking what is going on with adoption process a women messaged me back saying she was sorry but the volunteers run the process which I understood but that did not help me move forward with my adoption. I continued to complain why I haven't heard anything yet and finally someone emailed me back saying because I kept complaining they could not help me and that made me very angry because I had already picked the Cat I wanted and because of their broken process they denied my Cat and many others the possibility of getting adopted, that is why this place exist to get these precious animals adopted and denied me the opportunity to adopt. After looking at the the reviews here I see 339 people were not happen with Petfinder and something needs to be done...Ah try getting more volunteers to speed up the process so I gave up on these people and took another route to adopt but the fact is they are not successful at getting animals adopted and they should feel nothing but guilt and these reviews prove it