Harmony H.

This is the WORST service. Fees are constantly climbing, they often leave the bin full. Since day 1 the bin has been missing a wheel and they never bothered to fix it. After paying a huge bill and an extra fee, and speaking on the phone with an agent for forty minutes, they promised me that they would do a pick up on friday. They did not pick up on friday, despite the fact that I dragged the frozen, one wheeled trash bin through the snow in minus 7 degree weather. On calling, I indicated that the bin is still at the roadside, and reiterated their promise to pick it up. They stated that they could not get a truck out here because we are expecting bad weather (forecast is clear until friday). Wish I had read the reviews before paying their EXPENSIVE fees. Cancelled service today.