Harmony C.’s Reviews of JustAnswer & more

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“Shocked at how i was treated and not listened to and chat ending suddenly with completely wrong diag”

6/25/19

Doctor didn't even read what i told the main chat agent... Was obvious he had no clue about my symptoms and he rushed me out with a 100% wrong diagnosis. Just sent it and ended chat. I was shocked at how bad the service was! I rarely take time to leave a review unless for exceptional service but this was sooo bad that I had to. So shocked at how little this doctor tried and how quick he rushed me out and ended session.

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JustAnswer S. – JustAnswer Rep Over a year old

Hello Harmony,

Thanks for letting us know about this. We definitely want to look into the experience that you had on the site and we're happy to talk to the Doctor that responded to you if needed.

Please reply to our private message here or reach out to our Customer Care team from the Contact Us link on the homepage and we're happy to help.

Regards,
JustAnswer Customer Care