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I ordered my two products at the beginning of January. Here we are at the end of Feb. Horrible customer service. I inquired about my items, they said be patient. I waited two more weeks, inquired about it again, didn't hear anything back. Waited again, nothing. There's no order in sight. I went on my account, the product I ordered first is still processing. And the second one says shipped out. Horrible. HORRIBLE. HORRIBLE. Would never recommend this site to anyone. They're just horrible. I have never hated a site or people so much in my life. I've waited two months and nothing. It's pathetic.
Harley J.'s review of Rosegal earned 2 Very Helpful votes
Harley hasn’t received any thanks yous.
Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Harley,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you. The Order number you provided is not exist.
Best Regards
Customer Service