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Harley G.

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Experience: News

Member since February 2020

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1 Review by Harley

2/13/20
Wired.com has many great articles and thought provoking insights, but when it comes to customer service, all of these great perks totally disappear in ashes. 3 times I contacted their customer service team.the agents keep changing every time, and you have to explain your issue again; none of them just give a damn and want to close your query before it's even resolved. For a company who writes about latest trends in the world of digital and how important it is to put a customer in the centre of the business universe, their own strategy seem to lack that one.

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