I ordered 7 items recently from Utsav. All great quality. Customer service is good. The negative:
Each item is shipped separately and Fedex charges on each item shipped as a result. If they had consolodated my order i wouldn't have had to pay such hefty duties and taxes. My orders ended up costing almost 50% more as a result. Also, items were not received in a timely manner. Each item took over 3-4 weeks to get here. Still waiting on one. When i order from other India sites. They are delivered through DHL and in my past 10 orders i have only paid duty twice and it was minimal. Fedex charges $40 minimum on each of my shipments. Ridiculous! Although i loved my orders, I will not be ordering from Utsav again due to extra costs.