EBuyer sells items not in stock. I ordered an item over a hundred pounds and as soon as the order was placed online their system said 'out of stock' and then refused to let me cancel the order. It took almost a month to get my money back. PayPal escalation, the works. Horrible horrible experience. Awful company and the main problem is the lazy customer services who just don't want to do any work. All their staff were the same but Emma Bentley was particularly obtuse.