I Must Recommend Techvedic, I am an owner of an online/offline grocery store and we are using more than 15 computer systems. In the day of starting in march 2016, few months everything was fine and going well. Suddenly we started facing problems, like hanging, automatic re-start, sometimes router not working and heating etc. I was really worried about it because sometimes customers get angry due to a delay of work.
A friend of mine told me about Techvedic and I ended up buying a year's of their remote monitoring service.
A few reasons why I Recommend Techvedic:
(A) These guys get an alert every time my folks download some sort of spyware and their computer starts to slow down or new toolbar magically shows up in their browser. They can then remove it without having to cause any stress to my parents or (more importantly) me!
(B) They're able to keep your system running smoothly by pushing software and OS updates whenever they're released. Much better than spending an hour in doing research and download.
(C) They're available 24x4 via Remote access and can visit your store when you need.
All in all, I'm really glad I picked this up and would recommend it to anyone who's frequently asking friends and family for tech help or who's been asked to be tech support for friends and family. The aggravation it saves me is money well spent!