I ordered a Louis Vuitton handbag... once I got it I dint like it... it was looking absolutely fake... I tried a lot to exchange it with some other handbag... I wrote around 15 to 20 mails to the website... called them hundreds of time but in vain... I was not even asking for a refund I only wanted it exchanged... rather I even mentioned in the mail that I my ready to bear the courier charges but I simply dint get ANY RESPONSE from the website... they make huge claims that you can return or exchange anytime! I paid a fortune for the handbag and now I m wondering what to do with it... gift it or throw it... as I m not liking it and these guys a absolutely not responding!