Harald H.’s Reviews of FabricWholesaleDirect & more

Harald's Profile

Review 1
First Reviews
0
Votes 5
Thank You 1
Fans 0
Profile Views

100

Contributor Level

Total Points

FabricWholesaleDirect

Fabric

“Unreliable service”

1/17/21

Verified purchase

Other than charged for the purchase the service of this company is unreliable. Not only does it takes weeks, well maybe more since I have not gotten mine yet, all the emails to the company requesting some form of communication bounce back, starting to believe it's a scam and will report it to the better business bureau

Tip for consumers:
No savings comparison to more expensive companies when you don’t get the product in a timely fashion , you get what you pay for

Products used:
Have not received it yet

Service

Comments (0)
13.8K Views

Helpful (5)

Thank you

Fabric Wholesale D. – FabricWholesaleDirect Rep Over a year old

Hi Harald!

It was wonderful resolving this matter for you over the phone this past week. We understand how frustrating it is to not be heard and for grievances to go unnoticed. As mentioned in our phone call, we have taken extraordinary measures to update our shipping and processing times so our customers are left feeling secure in their orders and satisfied with their fabric.

We have sent over an email to recap our conversation that would further reconcile our previous errors.

Please let us know if you have any further questions or concerns, as we would be more than happy to help!

Kind Regards,
Natalie